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Can I cancel only my return journey?

Yes, but only after your outbound journey has been completed.

The following rules apply to return bookings with Express Taxi:

  • Both journeys are still upcoming: You can only cancel the entire booking.
  • Your outbound journey has been completed: You can cancel the remaining return journey separately.

How to cancel your return journey:

  1. Open your booking confirmation email and click your personal My Booking link.
  2. Select your return journey and choose Cancel.
  3. Review any applicable cancellation fees and refund amount.
  4. Confirm your cancellation.

What cancellation fees apply?

  • At least 3 hours before your return pickup: Free cancellation.
  • Less than 3 hours before pickup: A 30% cancellation fee applies to the return journey fare.

If you paid online, any eligible refund is automatically returned to your original payment method.

Your completed outbound journey remains unaffected.