The customer has the right to cancel the reservation placed via the website free of charge up to 12 hours before the start of the ride.
In the confirmation email you received, there is a link to edit or cancel your booking.
In case of cancellation of a booking within 12 hours before the desired departure time, the customer owes an amount of € 20.00 for administration costs.
Cancellation, as referred to in GENERAL TERMS AND CONDITIONS, is only possible via the website. If the reservation was made through the website, cancellation is only possible using the instructions contained in the hyperlink in the confirmation received by the customer at the specified email address.
If the customer has paid in advance as stated in GENERAL TERMS AND CONDITIONS and the customer is entitled to a partial refund on the basis of the provisions of this paragraph, 247 Express Taxi will make this refund as soon as possible, but no later than 14 days after receipt of the cancellation. .