faq

• At Schiphol you would generally be collected from Departure Hall 2, After arrival at the airport you turn your mobile phone on so the taxi driver can contact you.

Once you collected your luggage, Follow the signs to (departure 2) on second floor. our taxi driver will meet you in front of (departures 2).

It is also possible to be picked up at the Meeting Point  opgehaald te worden tegen een meerprijs van 20 euro. Deze informatie is bijgevoegd bij uw bevestiging mail met plattegrond , foto en tekstuele uitleg.

In our taxis you can pay cash, Debit or Credit cards. when you book online, you can easily pay via iDeal, Debit or Credit cards.

• Cash in Taxi
• Ideal (Online)
• Visa Card (Online & in Taxi)
• Mastercard (Online & in Taxi)
• V-Pay (Online & in Taxi)

Companies can also drive on account with us. Please indicate this in advance when booking. Your company will receive the invoice from us afterwards.

We cover The Hague and surrounding Area including Delft, Rotterdam, Zoetermeer, Leiden, Monster, Naaldwijk and Wassenaar. Den Haag ( including Voorburg, Rijswijk, Leidschendam, Leidschenveen, Ypenburg and Nootdorp.) Delft Rotterdam (including S-Gravenzande, Vlaardingen, Maassluis, Hoek v. Holland, and Den hoorn.) Leiden Naaldwijk Zoetermeer Wassenaar Monster

Unfortunately, Express Schiphol Taxi Central does not have child seats. The reason for this is, among other things, that the taxi driver can no longer carry out trips with luggage and 4 people, since the child seat takes up space. In addition, a child seat in a taxi is not mandatory. Click here for more information about child seats in a taxi.

By law, you must transport children up to 135 cm in an approved car seat. Because this is not always possible in practice, there are a few exceptions in the law. These exceptions concern transporting children in your own car, in another car, in a taxi and on the bus.

Exception taxi transport

• If there is no car seat in taxis (recognizable by a blue number plate), children from the age of 3 may be transported in the back seat with the seat belt.
• Children younger than 3 years old may be transported ´loose´  in the back seat, for example on your lap. 
• Only children taller than 135 cm may be transported in the front passenger seat, of course wearing their seat belt. 

Online gemaakte reserveringen kunt u uitsluitend online annuleren of wijzigen in de bevestigingsmail die u heeft ontvangen. Voor reserveringen die gemaakt zijn via het Call Center, verzoeken wij u contact op te nemen met de betreffende vestiging of met het Call Center via telefoonnummer +31 (0)702721445.

U kunt uw reis tot 48 uur voor vertrek annuleren. Daaraan zijn geen kosten verbonden. Als een reis binnen 48 uur voor de gewenste vertrektijd wordt geannuleerd, betaalt u een bedrag van € 20,00 aan administratiekosten.

In rare instances, it is possible that your email server or software may mistake our emails for spam and not deliver them. If you feel that you should have received a communication from us, but have not, after checking the Spam Box, please email or call our Customer Service Center.

The price quoted by our website is the price you will be paying at the end of the transfer and it represents the cost of the entire transfer (not per passenger).

Pets are allowed in almost all taxis, but you must indicate with your reservation what kind of pet you are traveling with.

Sedans and station wagons are subject to the same rate.