Whether you want to cancel your booking or change your pick-up date, vehicle type or passenger details, we are here to help. Reservations made online can only be canceled or changed online by clicking on the link in the confirmation email you received.

Booking change is possible up to two (2) hours before the pick-up time.

You can cancel your booking up to 12 hours before the pick-up time. There are no costs involved. If you cancel a trip within 12 hours before the desired departure time, you pay € 20.00 administration costs.