What happens if my outward flight is delayed or cancelled?

All flights are monitored. You do not need to contact the supplier if your flight is delayed as they will automatically amend your pick-up time accordingly. If your outward flight is cancelled, please cancel your booking (ONLINE), with no Cancellation fee.

My Booking confirmation haven’t arrived by email. What should I do?

In rare instances, it is possible that your email server or software may mistake our emails for spam and not deliver them. If you feel that you should have received a communication from us, but have not, after checking the Spam Box, please email or call our Customer Service Center.